Data protection · GDPR · Luxembourg and Belgium

Your data,
no grey areas.

This site sets no cookies and sells no data. This page states exactly what is collected, who processes it, how long it is kept, and how you can have it all erased.

1. Who is the data controller

Aide Digital SARL-S, a company in the course of formation, represented by Xavier Delvaux, is the controller for the data collected on this website. Until registration takes effect, Xavier Delvaux assumes that responsibility personally.

Contact: contact form or +352 661 827 760.

Aide Digital has not appointed a data protection officer, as this is not required given the nature and volume of the processing carried out. Any question about your data is handled directly.

2. What data is processed

If you complete the contact form. Your name, your email address, your company name if you provide it, and the content of your message. My host also records, for technical and anti-spam purposes, your IP address and browser characteristics at the time of submission.

If you write to me or call me. The contact details and information you provide on that occasion.

When you simply browse the site. Cookieless analytics record aggregated data: pages viewed, referring site, device type, country. This data cannot identify you and is never linked to an individual. No profile is built, and no tracking takes place across sites or across devices.

This website sets no cookies, neither for measurement nor for advertising. Only one thing may be kept in your browser, and only if you ask for it: the display mode, light or dark, when you choose a different mode from the one your device uses. It never leaves your device, is used for display only, and is deleted when you switch back to your device's mode with the button in the header. That is why you are not shown a consent banner.

3. Why this data is processed, and on what basis

PurposeLegal basis
Answering your enquiry and preparing a possible engagementPre-contractual steps taken at your request, GDPR article 6.1.b
Following up on our commercial exchangesAide Digital's legitimate interest in managing its client relationships, article 6.1.f
Protecting the form against automated submissionsLegitimate interest in keeping the site working properly, article 6.1.f
Measuring site traffic in aggregateLegitimate interest in understanding visits, article 6.1.f, without processing personal data

Your data is never sold, rented or transferred to third parties for commercial purposes. No automated decision producing legal effects concerning you is taken on its basis.

4. Who has access to your data

Your data is accessible to Xavier Delvaux. It is also processed by the following technical providers, acting as processors and bound by contract:

ProviderRoleLocation
Netlify, Inc.Website hosting and form receptionUnited States. Transfers outside the European Union are governed by the European Commission's standard contractual clauses
Plausible Insights OÜCookieless analyticsEuropean Union, servers operated by European companies
OVHBusiness email and domain nameEuropean Union

5. How long your data is kept

Messages received through the form, and the exchanges that follow, are kept two years from our last exchange. After that, they are deleted. This period is deliberately shorter than usual industry practice.

Analytics data, aggregated and non-identifying, is kept without time limit in that form.

Where an engagement goes ahead, contractual and accounting documents are kept for the period required by Luxembourg commercial and tax law.

6. Your rights

Under articles 15 to 22 of the GDPR, you have the following rights:

  1. Right of access: to confirm whether data concerning you is processed, and to receive a copy of it.
  2. Right to rectification: to have inaccurate or incomplete data corrected.
  3. Right to erasure: to request deletion of your data, in the cases provided for by the regulation.
  4. Right to restriction: to request that processing be temporarily frozen.
  5. Right to object: to object to processing based on legitimate interest, on grounds relating to your particular situation.
  6. Right to portability: to receive your data in a structured, commonly used format.

To exercise these rights, use the contact form or the number above. You will receive a reply within one month. Proof of identity may be requested where there is reasonable doubt as to the identity of the person making the request.

7. Complaint to a supervisory authority

If you consider that the processing of your data does not comply, you may lodge a complaint with the competent authority.

In Luxembourg, Commission nationale pour la protection des données (CNPD), 15 boulevard du Jazz, L-4370 Belvaux, telephone (+352) 26 10 60 1, cnpd.public.lu.

In Belgium, Data Protection Authority, rue de la Presse 35, 1000 Brussels, dataprotectionauthority.be.

8. Updates to this notice

This notice may change, in particular if the processing described here changes. The version in force is the one published on this page.

Last updated: 11 September 2026.